Effective Date: May 29, 2025

Welcome to TheSupportHQ.com ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, services, and communication channels, including but not limited to SMS text messaging services. Please read them carefully. By accessing or using TheSupportHQ.com, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.

1. Purpose of Services

TheSupportHQ.com provides users with curated information, resources, and guidance related to stimulus aid, government relief programs, and financial assistance initiatives. We aim to connect individuals with public information, resources, and opportunities to apply for available aid. We are not a government agency, and our services are intended to support and inform users without charging for access to general content.

2. User Eligibility

To use this website and receive our services, you must:

  • Be at least 18 years of age

  • Be a resident of the United States

  • Provide accurate and complete information

  • Use our services solely for lawful, personal purposes

You may not use this website if you are barred from receiving services under applicable law.

3. Accuracy of Information

While we strive to maintain accurate and current content, we do not guarantee the completeness, reliability, or timeliness of any information provided. TheSupportHQ.com shall not be liable for errors, omissions, or any outcomes related to your reliance on the website's content. Users are encouraged to verify program details with the appropriate agencies.

4. Intellectual Property

All content on this website—including text, images, graphics, logos, designs, and layouts—is the property of TheSupportHQ.com and is protected by intellectual property laws. You may not copy, modify, distribute, or exploit any content without prior written permission.

5. User Conduct

By using TheSupportHQ.com, you agree to:

  • Provide accurate information in forms or communications

  • Refrain from submitting false, misleading, or fraudulent data

  • Avoid transmitting viruses or harmful code

  • Not attempt to gain unauthorized access to our systems

  • Comply with all applicable laws and regulations

We reserve the right to suspend or terminate access for any user who violates these terms or engages in inappropriate behavior.

6. SMS/Text Messaging Terms

By opting into our text messaging program, you agree to receive periodic SMS messages related to stimulus aid, financial updates, and other relevant alerts. The following terms apply:

  • Message frequency: Maximum of 5 messages per month

  • Message and data rates: May apply based on your mobile carrier plan

  • HELP command: Reply HELP for assistance

  • Support contact: You may email us at info@thesupporthq.com or call (833) 315-7545

  • Opt-out: You can unsubscribe at any time by replying with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

  • Privacy: No mobile information will be shared with third parties or affiliates for promotional purposes

Participation in our SMS service is entirely voluntary, and you may discontinue at any time without affecting your access to general website services.

7. Third-Party Links and Resources

Our website may contain links to third-party websites or resources. These are provided solely for your convenience. TheSupportHQ.com does not endorse, control, or take responsibility for the content or practices of any linked websites. You acknowledge and agree that we are not liable for any loss or damage caused by your use of third-party sites.

8. Limitation of Liability

To the fullest extent permitted by law, TheSupportHQ.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of our services or reliance on information provided. This includes, but is not limited to, loss of eligibility, financial harm, or data breaches beyond our control.

9. Disclaimers

The information provided by TheSupportHQ.com is for general informational purposes only and does not constitute legal, financial, or professional advice. We do not guarantee approval for any aid programs and are not affiliated with any government entity. All users are encouraged to conduct independent verification of any program details before applying or submitting personal information to external sources.

10. Indemnification

You agree to indemnify, defend, and hold harmless TheSupportHQ.com, its employees, officers, and partners from and against any and all claims, liabilities, damages, losses, or expenses, including attorney's fees, arising out of your use of the website or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted to this page with an updated effective date. Continued use of the website after changes are made constitutes your acceptance of the new Terms. We encourage users to review this page periodically for updates.

12. Termination of Access

We reserve the right, in our sole discretion, to terminate or suspend your access to TheSupportHQ.com without notice, for any reason, including but not limited to violation of these Terms. Termination does not affect any provisions that, by their nature, should survive, such as limitations of liability and intellectual property protections.

13. Governing Law

These Terms and any disputes arising from your use of the site shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Beaufort County, SC.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or require support, please contact us:

TheSupportHQ.com
#1052 11 Robert Smalls Pkwy, Suite I
Beaufort, SC 29906
Phone: (833) 315-7545
Email: info@thesupporthq.com

By using TheSupportHQ.com, you affirm that you have read, understood, and agree to be bound by these Terms and Conditions.